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cohort-analysis Standard method for slicing bookings, pipeline, and retention cohorts for diagnostics.

Cohort Analysis Framework Skill

When to Use

  • Comparing performance across acquisition channels, segments, or product lines.
  • Diagnosing conversion drop-offs within specific booking/vintage cohorts.
  • Stress-testing forecast assumptions with historical baseline behavior.

Framework

  1. Cohort Definition choose cohort key (signup month, lead source, product tier, segment).
  2. Metric Stack select KPIs (coverage, win rate, ACV, NRR, payback) per cohort.
  3. Normalization adjust for seasonality, deal size mix, or currency.
  4. Visualization waterfall tables, heatmaps, or overlapping curves to highlight divergence.
  5. Narrative Layer annotate drivers, anomalies, and recommended actions.

Templates

  • Cohort definition worksheet (keys, filters, inclusion/exclusion rules).
  • Standardized chart pack for leadership readouts.
  • Diagnostic checklist for follow-up analyses.

Tips

  • Keep cohorts mutually exclusive to avoid double-counting.
  • Pair with inspect-pipeline-levers to link cohort insights to pipeline stages.
  • Rebaseline quarterly so assumptions stay current.