--- name: incentive-design description: Use when structuring payouts, tiers, and eligibility for referral programs. --- # Referral Incentive Design Skill ## When to Use - Launching new referral or affiliate programs. - Revisiting incentive structures after performance reviews. - Adapting rewards for new personas, products, or regions. ## Framework 1. **Objective Alignment** – tie incentives to desired behavior (lead quality, revenue, product adoption). 2. **Structure Options** – choose between cash, credits, swag, tiered multipliers, or charitable donations. 3. **Economics** – model CAC/LTV impact, cap payouts, and define clawback rules. 4. **Compliance** – account for tax reporting, regional regulations, and contractual clauses. 5. **Experimentation** – define hypotheses, guardrails, and measurement cadence. ## Templates - Incentive matrix (persona → action → reward → cap → notes). - Budget planner comparing reward scenarios vs target outcomes. - A/B test brief for incentive experiments. ## Tips - Keep tiers simple; too many options create friction. - Pair with finance/legal early to avoid rework. - Document changes with effective dates for auditability. ---