--- name: usage-health-scorecard description: Framework for monitoring activation, engagement, and monetization guardrails. --- # Usage Health Scorecard Skill ## When to Use - Tracking activation/retention metrics for self-serve and hybrid customer cohorts. - Monitoring the impact of PLG experiments on core product health. - Sharing health snapshots with product, growth, and CS leads. ## Framework 1. **Metric Groups** – activation, engagement, collaboration, monetization, support load. 2. **Segmentation** – persona, plan, cohort, region, product area. 3. **Thresholds** – traffic light ranges for each metric with warning/critical bands. 4. **Alerting** – notification rules for drops, anomalies, or experiment impacts. 5. **Action Registry** – log remediation steps, owners, due dates, and results. ## Templates - Scorecard layout (metric, current, target, delta, owner). - Dashboard wireframe with spark lines + annotations. - Action tracker for follow-up tasks linked to health changes. ## Tips - Pair with `launch-in-app-experiments` to watch guardrails post-launch. - Include qualitative signals (support tags, NPS) to contextualize telemetry. - Archive snapshots to tell longitudinal stories in QBRs. ---