--- name: in-app-messaging-kit description: Library of in-product message patterns, triggers, and targeting rules. --- # In-App Messaging Kit Skill ## When to Use - Designing nudges, tooltips, and walkthroughs for onboarding or feature launches. - Coordinating lifecycle messaging across in-app surfaces, chat, and email. - Testing personalization ideas tied to usage milestones or cohorts. ## Framework 1. **Trigger Matrix** – event-based, state-based, and contextual triggers. 2. **Message Patterns** – tooltip, modal, checklist, banner, coachmark, chat prompt. 3. **Targeting Rules** – persona, plan/tier, usage depth, lifecycle stage. 4. **Measurement Plan** – success metrics (CTR, completion, conversion) and guardrails. 5. **Localization + Accessibility** – copy guidelines, fallback flows, and escalation options. ## Templates - Message brief (goal, trigger, variant, CTA, measurement). - Component library reference with best practices. - Experiment tracker linking messages to outcomes. ## Tips - Keep copy concise; pair visuals or GIFs where possible. - Schedule “quiet hours” to avoid notification overload. - Tie each message to a single next-best-action to reduce decision fatigue. ---