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skills/usage-health-scorecard/SKILL.md

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+---
+name: usage-health-scorecard
+description: Framework for monitoring activation, engagement, and monetization guardrails.
+---
+
+# Usage Health Scorecard Skill
+
+## When to Use
+- Tracking activation/retention metrics for self-serve and hybrid customer cohorts.
+- Monitoring the impact of PLG experiments on core product health.
+- Sharing health snapshots with product, growth, and CS leads.
+
+## Framework
+1. **Metric Groups** – activation, engagement, collaboration, monetization, support load.
+2. **Segmentation** – persona, plan, cohort, region, product area.
+3. **Thresholds** – traffic light ranges for each metric with warning/critical bands.
+4. **Alerting** – notification rules for drops, anomalies, or experiment impacts.
+5. **Action Registry** – log remediation steps, owners, due dates, and results.
+
+## Templates
+- Scorecard layout (metric, current, target, delta, owner).
+- Dashboard wireframe with spark lines + annotations.
+- Action tracker for follow-up tasks linked to health changes.
+
+## Tips
+- Pair with `launch-in-app-experiments` to watch guardrails post-launch.
+- Include qualitative signals (support tags, NPS) to contextualize telemetry.
+- Archive snapshots to tell longitudinal stories in QBRs.
+
+---