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Zhongwei Li
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name: lifecycle-cadence
description: Use when defining nurture pacing, triggers, and suppression logic.
---
# Lifecycle Cadence Systems Skill
## When to Use
- Designing new nurture programs or refreshing existing cadences.
- Auditing fatigue, suppression, or timing conflicts across journeys.
- Coordinating MAP and CRM routing for multi-channel touches.
## Framework
1. **Lifecycle Stage Alignment** ensure cadence matches funnel stage (MQL, SAL, SQL, post-sale).
2. **Trigger Definition** entry signals (form fills, intent spikes, product milestones, campaign responses).
3. **Pacing Rules** waiting periods, fallback content, stop logic for engagement or conversions.
4. **Suppression & Priority** handle conflicting journeys, global caps, sales stages, manual pauses.
5. **Monitoring** alerts for high unsubscribe/bounce, low engagement, or SLA breaches.
## Templates
- Cadence planner (stage, delay, channel, CTA, exit criteria).
- Suppression matrix (journey priority, conflicts, resolution rules).
- Monitoring checklist (metrics, thresholds, escalation owners).
## Tips
- Reassess cadences quarterly as product/offers evolve.
- Keep a single decision table for suppression rules to avoid MAP drift.
- Align with sales/CS to pause nurtures when opps advance or risks arise.
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name: nurture-testing
description: Use when planning, executing, and logging nurture experiments and regression
tests.
---
# Nurture Testing & QA Skill
## When to Use
- Running experiments (subject lines, timing, offers, personalization) in nurture flows.
- Performing regression tests before go-live or updates.
- Documenting QA evidence for compliance/audits.
## Framework
1. **Test Design** hypothesis, variable, control, variant, KPI, sample size, duration.
2. **QA Checklist** links, tokens, segmentation, tracking, device/browser coverage, accessibility.
3. **Evidence Logging** screenshots, seed inbox captures, MAP logs, CRM task verification.
4. **Significance & Rollout** evaluation method (frequentist/Bayesian), rollout criteria, holdback rules.
5. **Regression Cadence** schedule for periodic audits, triggered when assets/tokens change.
## Templates
- Experiment brief + tracker.
- QA matrix (scenario, expected result, status, owner).
- Evidence archive folder structure.
## Tips
- Always include control groups or holdouts for long-running nurtures.
- Automate reminders to re-run QA after major MAP/CRM updates.
- Pair with `personalization-logic` and `marketing-ops-partner` to catch edge cases early.
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name: personalization-logic
description: Use when defining dynamic content rules, tokens, and conditional offers
inside nurture programs.
---
# Nurture Personalization Logic Skill
## When to Use
- Building dynamic content for lifecycle nurtures.
- Mapping personalization tokens (industry, role, behavior) to copy blocks.
- Coordinating personalization across email, in-app, ads, and SDR assists.
## Framework
1. **Segmentation Inputs** persona, industry, product usage, lifecycle stage, engagement history.
2. **Content Blocks** hero, proof, CTA, offer modules with variants per segment.
3. **Token Management** define data sources, fallback values, formatting rules.
4. **Testing Plan** structure A/B/C tests for personalization depth.
5. **Governance** approval workflows, localization, compliance, expirations.
## Templates
- Personalization matrix (segment vs module vs asset).
- Token dictionary (field, source, fallback, formatting).
- QA checklist (seed records, fallback coverage, compliance notes).
## Tips
- Start with modular blocks so ops can update without rewriting entire emails.
- Document dependencies on upstream data hygiene.
- Pair with `copywriting` + `design` teams for brand consistency.
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