32 lines
1.3 KiB
Markdown
32 lines
1.3 KiB
Markdown
---
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name: site-performance-watch
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description: Monitoring and alerting framework for ecommerce site speed, errors, and
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uptime.
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---
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# Site Performance Watch Skill
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## When to Use
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- Setting up proactive monitoring during campaigns or launches.
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- Investigating conversion drops tied to latency or availability issues.
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- Communicating performance incidents to merchandising and engineering teams.
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## Framework
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1. **KPI Stack** – FCP, LCP, CLS, TTFB, checkout API latency, error rates, uptime.
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2. **Segmentation** – device, geography, browser, promotion, traffic source.
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3. **Alerting Rules** – thresholds, aggregation windows, escalation paths, war-room triggers.
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4. **Diagnostics** – logging, tracing, screenshot/session replay hooks.
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5. **Comms Kit** – stakeholder updates, status pages, rollback plans.
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## Templates
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- Performance scorecard with spark lines + thresholds.
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- Incident log template with root cause, mitigation, and follow-up tasks.
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- Escalation matrix covering engineering, DevOps, merchandising, and CX leads.
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## Tips
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- Pair synthetic monitoring with RUM data to catch both systemic and localized issues.
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- Freeze experiment/merch changes when performance breaches critical thresholds.
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- Use alongside `diagnose-conversion-drop` to correlate experience and performance data.
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---
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