32 lines
1.1 KiB
Markdown
32 lines
1.1 KiB
Markdown
---
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name: provider-scorecard
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description: Use to track enrichment provider success, cost, latency, and quality
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trends.
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---
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# Provider Scorecard Skill
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## When to Use
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- Monthly/weekly ops reviews of enrichment vendors.
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- Before renewing contracts or adjusting credit allocations.
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- After outages or performance regressions to inform routing changes.
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## Framework
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1. **Metric Definition** – success rate, fill %, latency, credit burn, confidence.
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2. **Data Sources** – provider logs, credit usage tables, QA samples, incident tickets.
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3. **Scoring Model** – weight metrics by enrichment type and business priority.
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4. **Visualization** – dashboard or memo highlighting leaders/laggards.
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5. **Action Tracker** – document optimization experiments and owner assignments.
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## Templates
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- Scorecard table per provider.
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- Executive summary slide with top takeaways.
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- Jira/Asana template for provider improvement tasks.
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## Tips
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- Normalize metrics per enrichment type to avoid unfair comparisons.
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- Capture qualitative notes (support responsiveness, roadmap access).
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- Pair with `waterfall-blueprint` updates to reflect routing decisions.
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---
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