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skills/provider-scorecard/SKILL.md

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+---
+name: provider-scorecard
+description: Use to track enrichment provider success, cost, latency, and quality
+  trends.
+---
+
+# Provider Scorecard Skill
+
+## When to Use
+- Monthly/weekly ops reviews of enrichment vendors.
+- Before renewing contracts or adjusting credit allocations.
+- After outages or performance regressions to inform routing changes.
+
+## Framework
+1. **Metric Definition** – success rate, fill %, latency, credit burn, confidence.
+2. **Data Sources** – provider logs, credit usage tables, QA samples, incident tickets.
+3. **Scoring Model** – weight metrics by enrichment type and business priority.
+4. **Visualization** – dashboard or memo highlighting leaders/laggards.
+5. **Action Tracker** – document optimization experiments and owner assignments.
+
+## Templates
+- Scorecard table per provider.
+- Executive summary slide with top takeaways.
+- Jira/Asana template for provider improvement tasks.
+
+## Tips
+- Normalize metrics per enrichment type to avoid unfair comparisons.
+- Capture qualitative notes (support responsiveness, roadmap access).
+- Pair with `waterfall-blueprint` updates to reflect routing decisions.
+
+---