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executive-ebr-kit Template pack for executive business reviews with outcomes, risks, and asks.

Executive EBR Kit Skill

When to Use

  • Preparing quarterly/biannual executive business reviews (EBRs/QBRs).
  • Aligning customer exec sponsors with value realization, roadmap, and investment asks.
  • Creating consistent storytelling across CS leaders and account teams.

Framework

  1. Narrative Structure headline, impact summary, challenges, commitments, next plays.
  2. Metric Spine adoption, value, ROI, roadmap alignment, joint KPIs.
  3. Risk & Opportunity top 3 blockers + mitigations; top 3 growth bets + investment needs.
  4. Executive Actions decisions, approvals, introductions, or resources requested.
  5. Follow-Up Tracker owner, due date, status, and impact measurement.

Templates

  • 6-slide EBR deck outline with talking points per slide.
  • Memo template for async EBRs.
  • Action/decision log sheet shared with customer + internal teams.

Tips

  • Lead with outcomes delivered before asking for investment or case studies.
  • Include joint success metrics the customer already tracks for easier alignment.
  • Pair with run-escalation-playbook for exec-ready updates on remediation progress.