32 lines
1.4 KiB
Markdown
32 lines
1.4 KiB
Markdown
---
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name: insight-synthesis
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description: Use to convert raw customer feedback into compelling narratives, themes,
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and recommendations.
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---
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# Insight Synthesis Framework Skill
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## When to Use
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- Wrapping up research studies, surveys, or ongoing feedback programs.
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- Preparing executive readouts or roadmap recommendation docs.
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- Aligning cross-functional stakeholders on prioritized issues/opportunities.
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## Framework
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1. **Signal Stacking** – layer qualitative quotes, quantitative metrics, and behavioral data for each insight.
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2. **Theme Laddering** – cluster related findings into parent themes, mapping to personas and journeys.
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3. **Impact Assessment** – estimate business impact (ARR, adoption, satisfaction, efficiency) and confidence level.
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4. **Recommendation Crafting** – outline proposed actions, owners, and success metrics.
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5. **Storytelling** – build narrative arcs with hooks, evidence, and clear calls to action.
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## Templates
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- Insight card (context, signal evidence, impact, recommendation).
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- Executive summary outline with top themes and action table.
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- Appendix structure for quotes, charts, and methodology notes.
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## Tips
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- Keep verbatim quotes close to stats to reinforce credibility.
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- Use visual cues (heatmaps, journey overlays) to help audiences grasp patterns quickly.
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- Pair with `stakeholder-ops` to ensure follow-up actions are logged and tracked.
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---
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