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skills/stakeholder-ops/SKILL.md
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skills/stakeholder-ops/SKILL.md
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name: stakeholder-ops
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description: Use to coordinate approvals, communications, and accountability across
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teams for feedback programs.
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---
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# Stakeholder Operations Guide Skill
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## When to Use
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- Launching surveys, betas, or listening tours that require multi-team approvals.
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- Routing insights to product, CS, marketing, and exec stakeholders with clear accountability.
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- Ensuring follow-up communications and governance rituals stay on track.
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## Framework
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1. **Stakeholder Map** – list involved teams, decision rights, and expectations per stage.
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2. **Approval Workflow** – define checkpoints (brief sign-off, launch approval, readout review) with timelines.
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3. **Communication Plan** – specify audiences, channels, frequency, and owners for updates.
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4. **Action Tracking** – set up shared trackers with status, blockers, and success metrics.
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5. **Governance Rituals** – outline cadences (weekly syncs, monthly reviews) plus escalation paths.
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## Templates
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- RACI chart for research + activation workflows.
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- Approval checklist with required artifacts (brief, QA results, comms plan).
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- Meeting agenda + notes template to keep stakeholders aligned.
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## Tips
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- Keep stakeholder rosters fresh; note backups for vacations or org changes.
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- Automate reminders linked to due dates via project/workflow tools.
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- Pair with `insight-synthesis` outputs to ensure narrative consistency.
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---
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