1.6 KiB
1.6 KiB
name, description, usage
| name | description | usage |
|---|---|---|
| synthesize-insights | Consolidates qualitative + quantitative customer signals into executive-ready briefs. | /customer-analytics:synthesize-insights --theme "onboarding" --sources "interviews,surveys,community" --audience "product,marketing" |
Command: synthesize-insights
Inputs
- theme – focus topic (onboarding, adoption, support, expansion, churn).
- sources – comma-separated inputs (interviews, surveys, community, NPS, usage).
- audience – target stakeholders (product, marketing, sales, cs, exec).
- urgency – normal | rush to tailor scope.
- format – deck | memo | digest.
Workflow
- Signal Collection – gather requested data + qualitative notes; dedupe/resample as needed.
- Coding & Tagging – cluster observations into themes, sentiments, and impact level.
- Quantification – add metrics per theme (occurrence, ARR impacted, retention delta).
- Recommendation Layer – map insights to actions, owners, and next experiment ideas.
- Packaging & Distribution – produce deck/memo/digest plus repository updates.
Outputs
- Insight brief with themes, quotes, metrics, and action items.
- Repository updates with tags + links.
- Follow-up tracker for product/GTM owners.
Agent/Skill Invocations
customer-insights-partner– leads research synthesis.segmentation-architect– contextualizes insights by segment.retention-analyst– quantifies impact on retention metrics.insight-repositoryskill – maintains tagging + historical logs.activation-mapskill – links insights to GTM actions.