--- name: activation-map description: Use to link segments and insights to GTM plays, owners, and measurement plans. --- # Activation Map Skill ## When to Use - After defining new customer segments or insights that require action. - Aligning marketing, sales, CS, and product teams on who owns what. - Tracking adoption and performance of segment-driven campaigns. ## Framework 1. **Segment/Insight Summary** – describe target segments, size, and business goal. 2. **Play Mapping** – list recommended plays (campaign, nurture, CS program, product change) with owners. 3. **Channel & Asset Needs** – specify content, tooling, and integrations required. 4. **Measurement** – define KPIs, dashboards, and review cadence. 5. **Feedback Loop** – gather learnings, update plays, and inform next iteration. ## Templates - Activation matrix (segment, play, owner, timing, KPI). - Brief template for play owners. - Scorecard format for exec reviews. ## Tips - Keep owners accountable by including due dates and status fields. - Tie KPIs back to the original segmentation goal for clarity. - Pair with `segmentation-framework` updates to maintain alignment. ---