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commands/synthesize-insights.md

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+---
+name: synthesize-insights
+description: Consolidates qualitative + quantitative customer signals into executive-ready briefs.
+usage: /customer-analytics:synthesize-insights --theme "onboarding" --sources "interviews,surveys,community" --audience "product,marketing"
+---
+
+# Command: synthesize-insights
+
+## Inputs
+- **theme** – focus topic (onboarding, adoption, support, expansion, churn).
+- **sources** – comma-separated inputs (interviews, surveys, community, NPS, usage).
+- **audience** – target stakeholders (product, marketing, sales, cs, exec).
+- **urgency** – normal | rush to tailor scope.
+- **format** – deck | memo | digest.
+
+## Workflow
+1. **Signal Collection** – gather requested data + qualitative notes; dedupe/resample as needed.
+2. **Coding & Tagging** – cluster observations into themes, sentiments, and impact level.
+3. **Quantification** – add metrics per theme (occurrence, ARR impacted, retention delta).
+4. **Recommendation Layer** – map insights to actions, owners, and next experiment ideas.
+5. **Packaging & Distribution** – produce deck/memo/digest plus repository updates.
+
+## Outputs
+- Insight brief with themes, quotes, metrics, and action items.
+- Repository updates with tags + links.
+- Follow-up tracker for product/GTM owners.
+
+## Agent/Skill Invocations
+- `customer-insights-partner` – leads research synthesis.
+- `segmentation-architect` – contextualizes insights by segment.
+- `retention-analyst` – quantifies impact on retention metrics.
+- `insight-repository` skill – maintains tagging + historical logs.
+- `activation-map` skill – links insights to GTM actions.
+
+---