--- name: storytelling description: Use to craft compelling narratives and assets from customer advocacy programs. --- # Advocacy Storytelling Skill ## When to Use - Producing case studies, videos, webinars, or social proof assets. - Training PMM, CS, or agencies on customer narrative structure. - Auditing existing stories for consistency and freshness. ## Framework 1. **Hero Definition** – capture persona, industry, and stakes to establish relevance. 2. **Challenge & Stakes** – quantify pain points and consequences of inaction. 3. **Solution Narrative** – highlight product capabilities, implementation journey, and partner collaboration. 4. **Outcomes & Proof** – provide metrics, quotes, and qualitative wins. 5. **Call-to-Action** – tailor next steps for target audience (demo, trial, community join). ## Templates - Story outline (hero, challenge, solution, outcomes, CTA). - Quote library sheet with metadata and approvals. - Multi-format checklist (PDF, blog, video, social snippets) with owners. ## Tips - Capture B-roll or extra quotes for future reuse. - Align tone with persona; execs prefer strategic outcomes while practitioners need tactical details. - Pair with `create-stories` command to keep assets and distribution in sync. ---