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skills/community-insight-taxonomy/SKILL.md

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+---
+name: community-insight-taxonomy
+description: Tagging schema for classifying community signals by persona, journey,
+  and business impact.
+---
+
+# Community Insight Taxonomy Skill
+
+## When to Use
+- Standardizing feedback tagging across forums, events, surveys, and interviews.
+- Sharing structured insights with product, marketing, or CS teams.
+- Powering dashboards and AI routing for community signals.
+
+## Framework
+1. **Persona Dimension** – builders, admins, execs, partners, champions, newcomers.
+2. **Journey Stage** – onboarding, activation, adoption, expansion, advocacy, lapse.
+3. **Driver Dimension** – product, support, education, pricing, community experience, roadmap.
+4. **Sentiment & Urgency** – positive/neutral/negative + severity/impact.
+5. **Business Linkage** – map to ARR tier, account health, opportunity pipeline, or churn risk.
+
+## Templates
+- Tag dictionary with definitions, examples, and confidence guidelines.
+- Airtable/Sheet schema with validation + automation hooks.
+- Quick-reference cheatsheet for moderators/interviewers.
+
+## Tips
+- Run monthly taxonomy reviews to merge duplicates and add emerging themes.
+- Capture "what good looks like" examples to maintain consistency.
+- Pair with `run-member-insight-sprint` for auto-tagged datasets.
+
+---