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2025-11-29 18:29:46 +08:00

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usage-to-value-map Method for translating product telemetry into ROI narratives and expansion triggers.

Usage-to-Value Map Skill

When to Use

  • Preparing exec readouts showing how product usage ties to business outcomes.
  • Prioritizing adoption plays based on feature depth, collaboration, or workflow coverage.
  • Equipping sales/CS with quantified value proof for renewal/expansion cycles.

Framework

  1. Telemetry Layer identify key events, feature usage, seat adoption, and integration data.
  2. Value Drivers map telemetry to business KPIs (time saved, revenue uplift, compliance risk).
  3. Benchmarking compare against cohort medians, champions, or best-in-class customers.
  4. Signal→Play Mapping tie usage patterns to recommended plays (exec briefing, enablement, upsell).
  5. Narrative Template structure story: context → usage signal → value proof → action.

Templates

  • Usage-to-value canvas (signal, KPI, benchmark, recommended play).
  • Dashboard outline with spark lines + annotations for exec consumption.
  • Email/slide snippet for sharing value proof with stakeholders.

Tips

  • Blend quantitative telemetry with qualitative proof (quotes, case studies) for credibility.
  • Update benchmarks quarterly to reflect product releases and customer mix.
  • Pair with build-land-adopt-expand-plan and prepare-board-readout for consistent storytelling.