--- name: usage-to-value-map description: Method for translating product telemetry into ROI narratives and expansion triggers. --- # Usage-to-Value Map Skill ## When to Use - Preparing exec readouts showing how product usage ties to business outcomes. - Prioritizing adoption plays based on feature depth, collaboration, or workflow coverage. - Equipping sales/CS with quantified value proof for renewal/expansion cycles. ## Framework 1. **Telemetry Layer** – identify key events, feature usage, seat adoption, and integration data. 2. **Value Drivers** – map telemetry to business KPIs (time saved, revenue uplift, compliance risk). 3. **Benchmarking** – compare against cohort medians, champions, or best-in-class customers. 4. **Signal→Play Mapping** – tie usage patterns to recommended plays (exec briefing, enablement, upsell). 5. **Narrative Template** – structure story: context → usage signal → value proof → action. ## Templates - Usage-to-value canvas (signal, KPI, benchmark, recommended play). - Dashboard outline with spark lines + annotations for exec consumption. - Email/slide snippet for sharing value proof with stakeholders. ## Tips - Blend quantitative telemetry with qualitative proof (quotes, case studies) for credibility. - Update benchmarks quarterly to reflect product releases and customer mix. - Pair with `build-land-adopt-expand-plan` and `prepare-board-readout` for consistent storytelling. ---