--- name: run-account-review description: Produces a structured account review packet with health signals, risks, and expansion plays. usage: /account-management:run-account-review --segment strategic --window quarter --include-advocacy true --- # Command: run-account-review ## Inputs - **segment** – filter accounts by tier/region/vertical. - **window** – time range to analyze (month, quarter, rolling-120d). - **include-advocacy** – true/false to highlight reference potential. - **filters** – optional criteria (product, ARR band, health score). - **detail** – summary | deep-dive to control report depth. ## Workflow 1. **Data Pull** – aggregate adoption, support, sentiment, commercial data, exec engagement, and commitments. 2. **Health & Opportunity Scoring** – update risk/opportunity indices plus advocacy readiness. 3. **Insight Narrative** – summarize key wins, issues, blockers, and expansion ideas per account. 4. **Action Mapping** – assign plays, owners, and deadlines (success plan updates, exec outreach, reference asks). 5. **Distribution** – generate decks/dashboards for CS leadership and account teams. ## Outputs - Account review packet (table + narrative per account). - Risk/opportunity tracker with recommended plays. - Advocacy shortlist with next steps if enabled. ## Agent/Skill Invocations - `account-health-analyst` – runs data + scoring. - `relationship-director` – reviews exec narratives + escalations. - `success-planner` – aligns updates to plan milestones. - `account-health-framework` skill – scoring rubric + thresholds. - `expansion-playbook` skill – suggests plays + advocacy ideas. ---