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skills/success-planning-framework/SKILL.md

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+---
+name: success-planning-framework
+description: Use to structure collaborative success plans with milestones, KPIs, and
+  governance.
+---
+
+# Success Planning Framework Skill
+
+## When to Use
+- Kicking off strategic accounts, renewals, or large expansions.
+- Preparing QBR/EBR sessions that require clear impact narratives.
+- Aligning internal and customer stakeholders on joint execution plans.
+
+## Framework
+1. **Objective Definition** – document customer outcomes, KPIs, and time horizons.
+2. **Milestone Architecture** – break objectives into measurable milestones with owners.
+3. **Governance Layer** – set review cadence, communication channels, and escalation triggers.
+4. **Proof & Assets** – link data, case studies, product roadmap elements required per milestone.
+5. **Measurement & Feedback** – capture progress, blockers, and new opportunities each cycle.
+
+## Templates
+- **Success Plan Canvas**: See `assets/success_plan_canvas.md` for objectives and milestones.
+- **Success plan table** (objective, milestone, KPI, owner, due date).
+- **Governance charter outline** (cadence, audience, agenda, inputs).
+- Risk/action log with status + accountability.
+
+## Tips
+- Keep milestones customer-value focused before internal metrics.
+- Co-create live with stakeholders to drive commitment.
+- Pair with `account-health-framework` outputs to keep signals current.
+
+---