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commands/run-account-review.md

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+---
+name: run-account-review
+description: Produces a structured account review packet with health signals, risks, and expansion plays.
+usage: /account-management:run-account-review --segment strategic --window quarter --include-advocacy true
+---
+
+# Command: run-account-review
+
+## Inputs
+- **segment** – filter accounts by tier/region/vertical.
+- **window** – time range to analyze (month, quarter, rolling-120d).
+- **include-advocacy** – true/false to highlight reference potential.
+- **filters** – optional criteria (product, ARR band, health score).
+- **detail** – summary | deep-dive to control report depth.
+
+## Workflow
+1. **Data Pull** – aggregate adoption, support, sentiment, commercial data, exec engagement, and commitments.
+2. **Health & Opportunity Scoring** – update risk/opportunity indices plus advocacy readiness.
+3. **Insight Narrative** – summarize key wins, issues, blockers, and expansion ideas per account.
+4. **Action Mapping** – assign plays, owners, and deadlines (success plan updates, exec outreach, reference asks).
+5. **Distribution** – generate decks/dashboards for CS leadership and account teams.
+
+## Outputs
+- Account review packet (table + narrative per account).
+- Risk/opportunity tracker with recommended plays.
+- Advocacy shortlist with next steps if enabled.
+
+## Agent/Skill Invocations
+- `account-health-analyst` – runs data + scoring.
+- `relationship-director` – reviews exec narratives + escalations.
+- `success-planner` – aligns updates to plan milestones.
+- `account-health-framework` skill – scoring rubric + thresholds.
+- `expansion-playbook` skill – suggests plays + advocacy ideas.
+
+---