--- name: personalization description: Use when crafting tiered ABM messaging, offers, and creative variants. --- # Personalized Engagement Systems Skill ## When to Use - Building custom messaging for target accounts or personas. - Coordinating creative assets across channels (email, ads, social, direct mail). - Auditing personalization depth per tier to maintain SLAs. ## Framework 1. **Persona & Pain Mapping** – capture value props, proof, objections per stakeholder. 2. **Offer Alignment** – pair offers (executive briefing, POV deck, workshop, custom report) to stage and tier. 3. **Channel Adaptation** – tailor copy lengths, creative specs, CTAs across email, ads, social, events. 4. **Asset Governance** – maintain snippet libraries, approval workflows, localization notes. 5. **Experimentation** – track personalization tests (hook, CTA, asset format) with measurement plan. ## Templates - **Personalization Tokens**: See `assets/personalization_tokens.json` for dynamic field examples. - **Persona messaging grid** (pain, proof, CTA, asset reference). - **Multichannel asset tracker** (status, owner, personalization depth, expiration). - **Personalization QA checklist** (tokens, data sources, compliance, accessibility). ## Tips - Reuse modular narrative blocks to scale while keeping customization high. - Sync with copywriting + design teams early for high-value tiers. - Monitor engagement vs personalization depth to justify future investments. ---