# Strategic Planning **Vision, positioning, competitive strategy, and long-term planning** # Strategic Planning Skill **Expert frameworks and best practices for business strategy development, competitive analysis, and growth planning** ## Core Principles 1. **Data-Driven**: Strategy based on market research and competitive intelligence 2. **Actionable**: Clear priorities with measurable objectives 3. **Realistic**: Aligned with resources and capabilities 4. **Adaptive**: Built for changing market conditions 5. **Stakeholder-Aligned**: Considers all key constituencies --- ## Part 1: Strategic Frameworks ### 1.1 Porter's Five Forces Analysis **Purpose**: Understand industry structure and competitive dynamics **The Five Forces**: 1. **Threat of New Entrants** - Barriers to entry: Capital requirements, economies of scale, patents, regulations - Brand loyalty and switching costs - Access to distribution channels - Government policy - Expected retaliation from incumbents 2. **Bargaining Power of Suppliers** - Supplier concentration vs. industry concentration - Switching costs for suppliers and buyers - Availability of substitutes for supplier products - Forward integration potential - Importance of volume to suppliers 3. **Bargaining Power of Buyers** - Buyer concentration vs. industry concentration - Switching costs for buyers - Backward integration potential - Price sensitivity - Product differentiation 4. **Threat of Substitute Products** - Relative price-performance of substitutes - Switching costs - Buyer propensity to substitute - Emerging technologies 5. **Rivalry Among Existing Competitors** - Number and diversity of competitors - Industry growth rate - Fixed vs. variable costs - Product differentiation - Exit barriers - Strategic stakes **Analysis Template**: ```markdown ## Five Forces Analysis: [Industry] ### 1. Threat of New Entrants: [High/Medium/Low] - Key barriers: [List] - Assessment: [Why high/medium/low] - Strategic implication: [What it means for us] ### 2. Supplier Power: [High/Medium/Low] - Key factors: [List] - Assessment: [Analysis] - Strategic implication: [Actions needed] ### 3. Buyer Power: [High/Medium/Low] - Key factors: [List] - Assessment: [Analysis] - Strategic implication: [Actions needed] ### 4. Threat of Substitutes: [High/Medium/Low] - Key substitutes: [List] - Assessment: [Analysis] - Strategic implication: [Actions needed] ### 5. Competitive Rivalry: [Intense/Moderate/Weak] - Key factors: [List] - Assessment: [Analysis] - Strategic implication: [Actions needed] ## Overall Industry Attractiveness: [High/Medium/Low] ## Strategic Recommendations: [Key actions] ``` ### 1.2 SWOT Analysis **Purpose**: Assess internal capabilities and external environment **Framework**: **Strengths** (Internal, Positive): - What do we do well? - What unique resources do we have? - What do customers see as our strengths? - What competitive advantages do we have? **Weaknesses** (Internal, Negative): - What could we improve? - Where do we lack resources? - What do customers see as weaknesses? - What factors lose us sales? **Opportunities** (External, Positive): - What market trends favor us? - What gaps exist in the market? - What technology changes help us? - What regulatory changes benefit us? **Threats** (External, Negative): - What obstacles do we face? - What are competitors doing? - What technology threatens us? - What regulatory changes hurt us? **SWOT to Strategy Matrix**: ``` SO (Strength-Opportunity): Leverage strengths to capture opportunities WO (Weakness-Opportunity): Overcome weaknesses to pursue opportunities ST (Strength-Threat): Use strengths to defend against threats WT (Weakness-Threat): Defensive strategies to minimize weaknesses and threats ``` **Best Practices**: - Be specific (not "good brand" but "95% brand recognition in 25-34 age group") - Prioritize (top 3-5 in each quadrant) - Be honest about weaknesses - Link to data where possible - Update quarterly ### 1.3 BCG Matrix (Growth-Share Matrix) **Purpose**: Portfolio analysis for resource allocation **Four Quadrants**: 1. **Stars** (High Growth, High Share) - Market leaders in growing markets - Require investment to maintain position - Future cash cows - Strategy: Invest heavily 2. **Cash Cows** (Low Growth, High Share) - Market leaders in mature markets - Generate excess cash - Fund other ventures - Strategy: Harvest/maintain 3. **Question Marks** (High Growth, Low Share) - Small players in growing markets - Require cash to grow - Uncertain futures - Strategy: Invest selectively or divest 4. **Dogs** (Low Growth, Low Share) - Weak position in mature markets - Use more resources than generate - Strategy: Divest or reposition **Analysis Template**: ```markdown ## BCG Matrix: [Company Portfolio] ### Stars - [Product/Business Unit]: Market share X%, Growth rate Y% - Investment needed: $Z - Strategic priority: High - Timeline: 3-5 years ### Cash Cows - [Product/Business Unit]: Market share X%, Growth rate Y% - Cash generation: $Z annually - Strategic priority: Maintain - Use cash for: [Stars/Question Marks] ### Question Marks - [Product/Business Unit]: Market share X%, Growth rate Y% - Decision: Invest or divest - Investment required: $Z - Timeline to Star status: X years - Probability of success: Y% ### Dogs - [Product/Business Unit]: Market share X%, Growth rate Y% - Recommendation: Divest/Reposition - Timeline: X months - Expected proceeds: $Z ## Portfolio Strategy - Overweight in: [Quadrant] - Underweight in: [Quadrant] - Rebalancing actions: [List] ``` ### 1.4 Ansoff Matrix (Growth Strategy) **Purpose**: Identify growth opportunities **Four Growth Strategies**: 1. **Market Penetration** (Existing Products, Existing Markets) - Increase market share - Increase usage by existing customers - Win competitors' customers - Risk: Low - Examples: Promotions, loyalty programs, better distribution 2. **Market Development** (Existing Products, New Markets) - New geographic markets - New market segments - New distribution channels - Risk: Medium - Examples: International expansion, B2B to B2C 3. **Product Development** (New Products, Existing Markets) - New features - New product lines - Innovation - Risk: Medium - Examples: Product variations, next-gen products 4. **Diversification** (New Products, New Markets) - Related diversification (leverage capabilities) - Unrelated diversification (portfolio approach) - Risk: High - Examples: New business lines, acquisitions **Decision Framework**: ``` Start with Market Penetration (lowest risk) ↓ If market saturated Move to Market Development or Product Development (medium risk) ↓ If core market exhausted Consider Diversification (highest risk, highest reward) ``` ### 1.5 Blue Ocean Strategy **Purpose**: Create uncontested market space **Key Concepts**: **Red Ocean** (Compete in existing market): - Compete in existing market space - Beat the competition - Exploit existing demand - Value-cost trade-off **Blue Ocean** (Create new market): - Create uncontested market space - Make competition irrelevant - Create and capture new demand - Break value-cost trade-off **Four Actions Framework**: ``` Eliminate: What factors can be eliminated that industry has taken for granted? Reduce: What factors can be reduced well below industry standard? Raise: What factors should be raised well above industry standard? Create: What factors should be created that industry has never offered? ``` **Strategy Canvas**: - Plot your offering vs. competitors on key factors - Identify differentiation opportunities - Find value innovation points **Example - Cirque du Soleil**: - Eliminated: Star performers, animal shows, multiple rings - Reduced: Fun and humor, thrill and danger - Raised: Unique venues, artistic music and dance - Created: Theme, refined environment, multiple productions --- ## Part 2: Vision, Mission, and Values ### 2.1 Vision Statement **Purpose**: Aspirational future state (3-10 years out) **Characteristics**: - Inspirational and motivating - Clear and memorable - Future-oriented - Stretch goal (ambitious but achievable) - 1-2 sentences **Template**: ``` To [action verb] [what] [for whom] by [timeframe], becoming [position/recognition] ``` **Examples**: - Microsoft: "A computer on every desk and in every home" - Disney: "To make people happy" - Tesla: "To accelerate the world's transition to sustainable energy" **Questions to Ask**: - What do we aspire to become? - What impact do we want to have? - What legacy do we want to leave? - Where do we see ourselves in 10 years? ### 2.2 Mission Statement **Purpose**: Define current purpose and how we operate today **Characteristics**: - Clearly defines purpose - Describes what we do - Identifies who we serve - Explains how we create value - Present-tense - 2-3 sentences **Template**: ``` We [action] by [how] to [whom] so that [benefit/outcome] ``` **Examples**: - Amazon: "To be Earth's most customer-centric company" - Google: "To organize the world's information and make it universally accessible" - Nike: "To bring inspiration and innovation to every athlete in the world" **Mission Statement Checklist**: - [ ] What business are we in? - [ ] Who are our customers? - [ ] What value do we provide? - [ ] How do we provide it? - [ ] What makes us different? ### 2.3 Core Values **Purpose**: Guiding principles for decisions and behavior **Characteristics**: - 3-7 core values - Authentic (actually practiced) - Specific (not generic) - Actionable (guide behavior) - Enduring (won't change) **Development Process**: 1. Identify themes from company history 2. Survey stakeholders on what's important 3. Identify behaviors that made company successful 4. Test against real decisions 5. Refine and define each value **Format**: ``` Value Name: One Word or Short Phrase Definition: What it means to us (1-2 sentences) In Practice: How it guides our actions (examples) ``` **Examples - Netflix**: 1. **Judgment**: We make wise decisions despite ambiguity 2. **Communication**: We are candid, authentic, and articulate 3. **Courage**: We say what we think when it's in the best interest 4. **Impact**: We accomplish amazing amounts of important work 5. **Curiosity**: We learn rapidly and eagerly --- ## Part 3: OKR and KPI Frameworks ### 3.1 OKRs (Objectives and Key Results) **Purpose**: Set ambitious goals with measurable outcomes **Structure**: ``` Objective: Qualitative, inspirational goal Key Result 1: Quantitative, measurable outcome Key Result 2: Quantitative, measurable outcome Key Result 3: Quantitative, measurable outcome ``` **Objective Characteristics**: - Qualitative and inspirational - Memorable and engaging - Time-bound (usually quarterly or annual) - Ambitious (60-70% confidence in achieving) **Key Result Characteristics**: - Quantitative and measurable - Verifiable (yes/no, achieved or not) - Outcome-focused (not activities) - Specific numbers or milestones - 3-5 per objective **Scoring**: - 0.0 - 0.3: Failed to make progress - 0.4 - 0.6: Made progress but fell short - 0.7 - 1.0: Delivered (0.7 is success, 1.0 is exceptional) **OKR Template**: ```markdown ## Q1 2024 OKRs ### Company-Level OKRs **Objective 1**: Establish market leadership in AI-powered analytics Key Results: - [ ] KR1: Achieve 40% market share in enterprise segment (Current: 25%) - [ ] KR2: Net Promoter Score of 70+ (Current: 55) - [ ] KR3: 50,000 active users by end of Q1 (Current: 30,000) - [ ] KR4: $10M ARR with 130% net retention (Current: $6M, 115%) Score: 0.0 (Start of quarter) **Objective 2**: Build a world-class product team Key Results: - [ ] KR1: Hire 10 senior engineers (0/10 hired) - [ ] KR2: Engineering satisfaction score 4.5/5 (Current: 3.8) - [ ] KR3: Reduce sprint cycle time from 2 weeks to 1 week - [ ] KR4: Ship 3 major product releases Score: 0.0 (Start of quarter) ### Department OKRs [Aligned with company OKRs, cascaded down] ``` **Best Practices**: - Top-down and bottom-up (40% from leadership, 60% from teams) - Transparent (everyone sees everyone's OKRs) - Weekly check-ins - Quarterly retrospectives - Don't tie to compensation (encourages sandbagging) ### 3.2 KPIs (Key Performance Indicators) **Purpose**: Monitor ongoing business health **Types of KPIs**: **Financial KPIs**: - Revenue Growth Rate - Gross Margin - Net Profit Margin - EBITDA - Cash Flow - Burn Rate - CAC (Customer Acquisition Cost) - LTV (Lifetime Value) - LTV:CAC Ratio (should be >3:1) **Customer KPIs**: - NPS (Net Promoter Score) - CSAT (Customer Satisfaction) - Churn Rate - Retention Rate - Expansion Revenue - Customer Lifetime Value **Product KPIs**: - DAU/MAU (Daily/Monthly Active Users) - Engagement Rate - Feature Adoption Rate - Time to Value - Product Qualified Leads (PQLs) **Sales & Marketing KPIs**: - MQLs (Marketing Qualified Leads) - SQLs (Sales Qualified Leads) - Conversion Rates (Lead→MQL→SQL→Customer) - Sales Cycle Length - Win Rate - Average Deal Size **Operations KPIs**: - Cycle Time - Quality Metrics (defect rate, etc.) - On-Time Delivery - Resource Utilization - Employee Satisfaction **KPI Dashboard Template**: ```markdown ## Company Dashboard - [Month Year] ### Financial Health | Metric | Current | Target | Previous | Trend | |--------|---------|--------|----------|-------| | MRR | $500K | $600K | $450K | ↑ +11% | | Gross Margin | 78% | 80% | 76% | ↑ +2% | | Burn Rate | $300K | $250K | $350K | ↑ -14% | | Runway | 18 mo | 24 mo | 15 mo | ↑ +3mo | ### Customer Metrics | Metric | Current | Target | Previous | Trend | |--------|---------|--------|----------|-------| | Active Customers | 250 | 300 | 220 | ↑ +14% | | NPS | 65 | 70 | 60 | ↑ +5 | | Churn Rate | 3.5% | 2% | 4% | ↑ -0.5% | | LTV:CAC | 4.2:1 | 5:1 | 3.8:1 | ↑ | ### Product Metrics | Metric | Current | Target | Previous | Trend | |--------|---------|--------|----------|-------| | DAU/MAU | 35% | 40% | 32% | ↑ +3% | | Feature X Adoption | 45% | 60% | 40% | ↑ +5% | | Time to Value | 7 days | 5 days | 10 days | ↑ -3d | ### Sales & Marketing | Metric | Current | Target | Previous | Trend | |--------|---------|--------|----------|-------| | MQLs | 500 | 600 | 450 | ↑ +11% | | Conversion (MQL→SQL) | 25% | 30% | 22% | ↑ +3% | | Win Rate | 30% | 35% | 28% | ↑ +2% | | Avg Deal Size | $25K | $30K | $23K | ↑ +9% | 🔴 Red = Below target 🟡 Yellow = Near target 🟢 Green = At or above target ``` --- ## Part 4: Market Entry Strategies ### 4.1 Market Entry Modes **1. Exporting** - Direct exporting (own sales force) - Indirect exporting (through distributors) - Pros: Low risk, low investment - Cons: Limited control, lower margins **2. Licensing** - Grant rights to foreign company - Pros: Low risk, passive income - Cons: Loss of control, creating future competitor **3. Franchising** - License business model - Pros: Rapid expansion, local knowledge - Cons: Quality control challenges, shared profits **4. Joint Venture** - Partner with local company - Pros: Shared risk, local expertise - Cons: Potential conflicts, profit sharing **5. Strategic Alliance** - Cooperative agreement without equity - Pros: Flexibility, complementary strengths - Cons: Limited commitment, coordination challenges **6. Wholly-Owned Subsidiary** - Full ownership (greenfield or acquisition) - Pros: Full control, full profits - Cons: High risk, high investment **Entry Mode Selection Matrix**: ```markdown | Factor | Weight | Exporting | Licensing | JV | Acquisition | |--------|--------|-----------|-----------|-----|-------------| | Market knowledge needed | High | 2 | 4 | 5 | 5 | | Speed to market | High | 4 | 5 | 3 | 4 | | Capital availability | Medium | 5 | 5 | 3 | 1 | | Risk tolerance | Medium | 4 | 5 | 3 | 2 | | Control importance | High | 2 | 1 | 3 | 5 | | **Weighted Score** | - | 3.2 | 3.8 | 3.4 | 3.4 | Scale: 1 (Poor fit) to 5 (Excellent fit) ``` ### 4.2 Market Entry Analysis Framework **Step 1: Market Attractiveness** - Market size and growth rate - Competitive intensity - Regulatory environment - Infrastructure quality - Economic stability - Cultural distance **Step 2: Competitive Position Assessment** - Resource availability - Core competencies fit - Brand strength in new market - Supply chain capabilities - Local partnerships available **Step 3: Entry Barriers** - Tariffs and trade barriers - Local regulations - Capital requirements - Distribution access - Brand recognition needed - Local partnerships required **Step 4: Risk Assessment** - Political risk - Economic risk - Currency risk - Operational risk - Reputational risk **Market Entry Decision Template**: ```markdown ## Market Entry Analysis: [Country/Region] ### Market Attractiveness (Score: X/10) - Market Size: $XB, Growing at Y% annually - Competition: [Assessment] - Regulations: [Assessment] - Overall: [High/Medium/Low] ### Competitive Position (Score: X/10) - Our Strengths: [List] - Our Weaknesses: [List] - Local Competition: [Analysis] - Overall: [Strong/Moderate/Weak] ### Entry Barriers (Score: X/10) - Key Barriers: [List] - Mitigating Factors: [List] - Overall: [Low/Medium/High] ### Risk Assessment (Score: X/10) - Political Risk: [Low/Med/High] - Economic Risk: [Low/Med/High] - Operational Risk: [Low/Med/High] - Overall Risk: [Acceptable/Concerning/Prohibitive] ### Recommended Entry Mode **Mode**: [Selected mode] **Rationale**: [Why this mode] **Timeline**: [Phased approach] **Investment Required**: $X **Expected ROI**: X% over Y years **Key Success Factors**: [List] ### Go/No-Go Decision: [GO / NO-GO / DEFER] **Reasoning**: [Key factors in decision] ``` --- ## Part 5: M&A Evaluation Frameworks ### 5.1 M&A Strategic Rationale **Valid Reasons for M&A**: 1. **Market Power** - Increase market share - Reduce competition - Increase pricing power 2. **Synergies** - Revenue synergies (cross-sell, market access) - Cost synergies (economies of scale, eliminate redundancies) - Financial synergies (tax benefits, lower cost of capital) 3. **Growth** - Access new markets - Acquire new products/technology - Expand capabilities 4. **Risk Reduction** - Diversification - Vertical integration (secure supply chain) **Invalid Reasons (Red Flags)**: - Empire building (CEO ego) - Following competitors blindly - To use excess cash (there are better uses) - To boost short-term earnings ### 5.2 Target Identification and Screening **Ideal Target Profile**: ```markdown ## Target Company Profile ### Strategic Fit - [ ] Aligns with corporate strategy - [ ] Fills capability gaps - [ ] Provides market access - [ ] Complements product portfolio - [ ] Cultural compatibility ### Financial Profile - [ ] Revenue: $X - $Y - [ ] Growth rate: >Z% - [ ] EBITDA margin: >W% - [ ] Manageable debt levels - [ ] Clean financial history ### Market Position - [ ] #1 or #2 in their niche - [ ] Defensible competitive advantages - [ ] Strong customer relationships - [ ] Quality brand/reputation ### Operational Characteristics - [ ] Scalable business model - [ ] Strong management team - [ ] Modern technology/systems - [ ] Efficient operations ``` ### 5.3 Valuation Methods **1. Comparable Company Analysis (Trading Multiples)** ``` Enterprise Value = EBITDA × Industry Multiple or Equity Value = Revenue × Industry Multiple ``` **2. Precedent Transaction Analysis** ``` Value = Recent M&A multiples in same industry Typical premium: 20-30% over market price ``` **3. Discounted Cash Flow (DCF)** ``` Present Value = Σ (Future Cash Flows / (1 + Discount Rate)^n) Terminal Value = Final Year Cash Flow × Exit Multiple Enterprise Value = PV + Terminal Value - Debt ``` **4. Asset-Based Valuation** ``` Value = Total Assets - Total Liabilities or Liquidation Value = Assets at fire-sale prices - Liabilities ``` **Valuation Template**: ```markdown ## Target Valuation: [Company Name] ### Trading Multiples (Comparable Companies) Industry Average EV/EBITDA: 8.5x Target EBITDA: $10M **Implied Value: $85M** ### Precedent Transactions Recent deals in sector: 9.5x - 11.0x EBITDA Average premium: 25% **Implied Range: $95M - $110M** ### DCF Analysis Projected 5-year FCF: $8M, $10M, $12M, $14M, $15M Terminal Value (Exit at 10x): $150M WACC: 12% **NPV: $92M** ### Valuation Summary | Method | Low | Mid | High | |--------|-----|-----|------| | Trading Multiples | $75M | $85M | $95M | | Precedent Transactions | $95M | $103M | $110M | | DCF | $85M | $92M | $100M | | **Weighted Average** | **$85M** | **$93M** | **$102M** | ### Recommended Offer Range: $88M - $96M **Walk-Away Price: $105M** ``` ### 5.4 Due Diligence Framework **Financial Due Diligence**: - Historical financials (3-5 years) - Quality of earnings - Working capital analysis - Debt and obligations - Tax liabilities - Revenue concentration - Customer contracts **Legal Due Diligence**: - Corporate structure - Material contracts - Intellectual property - Litigation and disputes - Regulatory compliance - Employment agreements - Environmental liabilities **Operational Due Diligence**: - Business model validation - Key processes and systems - Technology infrastructure - Supply chain dependencies - Capacity and scalability - Quality control - Key personnel **Commercial Due Diligence**: - Market position validation - Customer satisfaction - Competitive landscape - Growth opportunities - Sales pipeline - Brand strength **Due Diligence Checklist**: ```markdown ## Due Diligence Checklist: [Target Company] ### Financial (CFO Lead) - [ ] 3-year audited financials reviewed - [ ] Quality of earnings analysis complete - [ ] Working capital normalized - [ ] Debt schedule verified - [ ] Tax returns reviewed - [ ] Revenue recognition validated - [ ] Customer concentration assessed - [ ] **Red Flags**: [None / List] ### Legal (General Counsel Lead) - [ ] Corporate documents reviewed - [ ] Material contracts identified - [ ] IP portfolio assessed - [ ] Litigation search complete - [ ] Regulatory compliance verified - [ ] Employment agreements reviewed - [ ] Environmental review complete - [ ] **Red Flags**: [None / List] ### Operational (COO Lead) - [ ] Process documentation reviewed - [ ] Technology stack assessed - [ ] Key systems tested - [ ] Supply chain mapped - [ ] Capacity analysis complete - [ ] Quality metrics reviewed - [ ] Key personnel identified - [ ] **Red Flags**: [None / List] ### Commercial (CMO Lead) - [ ] Customer interviews conducted (top 10) - [ ] Competitive position validated - [ ] Market analysis updated - [ ] Sales pipeline reviewed - [ ] Pricing power assessed - [ ] Brand perception evaluated - [ ] **Red Flags**: [None / List] ### Overall Assessment **Go/No-Go**: [GO / NO-GO / RENEGOTIATE] **Key Risks**: [List top 3] **Deal-Breakers**: [Any identified] **Value Adjustment**: [If any] ``` ### 5.5 Synergy Analysis **Revenue Synergies**: ```markdown | Opportunity | Year 1 | Year 2 | Year 3 | Total | |-------------|--------|--------|--------|-------| | Cross-sell to their customers | $1M | $3M | $5M | $9M | | Up-sell our products | $0.5M | $2M | $4M | $6.5M | | Geographic expansion | $0.5M | $1.5M | $3M | $5M | | **Total Revenue Synergies** | **$2M** | **$6.5M** | **$12M** | **$20.5M** | Probability-Adjusted (70% success): $14.4M over 3 years ``` **Cost Synergies**: ```markdown | Opportunity | Annual Savings | One-Time Cost | Net 3-Year | |-------------|----------------|---------------|------------| | Eliminate redundant positions | $2M | $0.5M | $5.5M | | Consolidate offices | $0.5M | $1M | $0.5M | | IT systems integration | $0.3M | $0.5M | $0.4M | | Procurement savings | $0.4M | $0.1M | $1.1M | | **Total Cost Synergies** | **$3.2M** | **$2.1M** | **$7.5M** | Probability-Adjusted (85% success): $6.4M over 3 years ``` **Synergy Valuation**: ``` Total Synergies (PV): $18M Less: Integration Costs: $5M Less: Risk Adjustment (30%): $3.9M Net Synergy Value: $9.1M Maximum Premium Justified by Synergies: $9.1M ``` --- ## Part 6: Business Model Canvas **Purpose**: Visualize and design business model **Nine Building Blocks**: ### 1. Customer Segments Who are we creating value for? - Mass market / Niche market / Segmented / Diversified / Multi-sided ### 2. Value Propositions What problem are we solving? - Newness, Performance, Customization, Design, Brand, Price, Cost reduction, Risk reduction, Accessibility, Convenience ### 3. Channels How do we deliver value? - Direct (sales force, web sales, owned stores) - Indirect (partner stores, wholesaler) ### 4. Customer Relationships How do we interact with each segment? - Personal assistance, Dedicated personal, Self-service, Automated, Communities, Co-creation ### 5. Revenue Streams How do we generate revenue? - Asset sale, Usage fee, Subscription, Lending/Renting, Licensing, Brokerage, Advertising ### 6. Key Resources What assets do we need? - Physical, Intellectual, Human, Financial ### 7. Key Activities What must we do? - Production, Problem solving, Platform/Network ### 8. Key Partnerships Who helps us? - Strategic alliances, Joint ventures, Suppliers, Coopetition ### 9. Cost Structure What are our main costs? - Fixed costs, Variable costs, Economies of scale, Economies of scope **Business Model Canvas Template**: ```markdown ## Business Model Canvas: [Company Name] ┌─────────────────┬─────────────────┬─────────────────┬─────────────────┐ │ Key Partners │ Key Activities │ Value │ Customer │ │ │ │ Propositions │ Relationships │ │ • Partner 1 │ • Activity 1 │ │ │ │ • Partner 2 │ • Activity 2 │ • Value prop 1 │ • Relationship 1│ │ • Partner 3 │ • Activity 3 │ • Value prop 2 │ • Relationship 2│ │ │ │ • Value prop 3 │ │ │ ├─────────────────┤ ├─────────────────┤ │ │ Key Resources │ │ Channels │ │ │ │ │ │ │ │ • Resource 1 │ │ • Channel 1 │ │ │ • Resource 2 │ │ • Channel 2 │ │ │ • Resource 3 │ │ • Channel 3 │ ├─────────────────┴─────────────────┴─────────────────┤ │ │ Cost Structure │ Customer │ │ │ Segments │ │ • Cost driver 1 │ │ │ • Cost driver 2 │ • Segment 1 │ │ • Cost driver 3 │ • Segment 2 │ │ │ • Segment 3 │ │ ├─────────────────┤ │ │ Revenue Streams │ │ │ │ │ │ • Stream 1: $X │ │ │ • Stream 2: $Y │ │ │ • Stream 3: $Z │ └─────────────────────────────────────────────────────┴─────────────────┘ ``` --- ## Part 7: Competitive Positioning ### 7.1 Generic Competitive Strategies (Porter) **Three Generic Strategies**: 1. **Cost Leadership** - Be the low-cost producer - Compete on price - High volume, low margin - Examples: Walmart, Southwest Airlines 2. **Differentiation** - Offer unique value - Compete on features/quality - Premium pricing - Examples: Apple, Tesla 3. **Focus (Niche)** - Target specific segment - Cost focus or differentiation focus - Deep expertise in niche - Examples: Ferrari, Lululemon **Strategic Positioning Map**: ``` │ High Differentiation │ Premium Differentiated │ │ ────┼─────────┼──────────► Cost │ │ Mass Low-Cost Market Leader │ │ Low Differentiation ``` ### 7.2 Competitive Advantage Sources **Sustainable Competitive Advantages**: 1. **Proprietary Technology** - Patents, trade secrets - Examples: Pharma drugs, Tesla batteries 2. **Network Effects** - Value increases with users - Examples: Facebook, Visa, eBay 3. **Brand / Reputation** - Customer loyalty, premium pricing - Examples: Coca-Cola, Nike 4. **Switching Costs** - Expensive/difficult to switch - Examples: SAP, Adobe Creative Suite 5. **Scale Economies** - Lower unit costs at scale - Examples: Amazon, Costco 6. **Regulatory Licenses** - Government-granted monopolies - Examples: Utilities, casinos **Advantage Sustainability Test**: - Is it valuable? (Does it create value?) - Is it rare? (Do few competitors have it?) - Is it inimitable? (Hard to copy?) - Is it organized? (Can we exploit it?) ### 7.3 Positioning Statement **Template**: ``` For [target customer] Who [statement of need or opportunity] [Product/brand name] is [product category] That [statement of benefit] Unlike [competitive alternative] Our product [statement of primary differentiation] ``` **Example - Tesla**: ``` For affluent, environmentally-conscious drivers Who want performance without compromising values Tesla is an electric vehicle That delivers supercar performance with zero emissions Unlike traditional luxury cars Tesla provides cutting-edge technology, over-the-air updates, and a sustainable ownership experience ``` --- ## Part 8: Scenario Planning **Purpose**: Prepare for multiple possible futures **Process**: **Step 1: Identify Focal Issue** - What decision needs to be made? - What time horizon matters? **Step 2: Key Driving Forces** - Economic trends - Technological changes - Regulatory shifts - Social/demographic changes - Competitive dynamics **Step 3: Critical Uncertainties** - Which forces are most uncertain? - Which have highest impact? - Typically: 2 dimensions create 4 scenarios **Step 4: Develop Scenarios** - Create plausible, distinct futures - Name each scenario memorably - Develop detailed narratives **Step 5: Implications & Strategies** - What does each scenario mean for us? - What strategies work across scenarios? - What are scenario-specific actions? **Scenario Framework Template**: ```markdown ## Scenario Planning: [Topic] **Time Horizon**: [Year] ### Critical Uncertainties 1. [Uncertainty 1]: Will [X] happen? (High impact, High uncertainty) 2. [Uncertainty 2]: Will [Y] accelerate? (High impact, High uncertainty) ### Four Scenarios #### Scenario A: [Memorable Name] **Uncertainty 1**: [Outcome A] **Uncertainty 2**: [Outcome A] **Narrative**: [Story of how this future unfolds] **Implications for Our Business**: - Market size: [Estimate] - Key opportunities: [List] - Major threats: [List] - Required capabilities: [List] **Strategic Actions**: - [ ] Action 1 - [ ] Action 2 --- #### Scenario B: [Memorable Name] **Uncertainty 1**: [Outcome A] **Uncertainty 2**: [Outcome B] [Similar structure...] --- #### Scenario C: [Memorable Name] [Similar structure...] --- #### Scenario D: [Memorable Name] [Similar structure...] --- ### Robust Strategies (Work across all scenarios) 1. [Strategy that works regardless] 2. [Strategy that works regardless] 3. [Strategy that works regardless] ### Contingent Strategies (Scenario-specific) | Trigger Signal | Action | Timeline | |----------------|--------|----------| | If [signal A observed] | Then [action X] | Within [timeframe] | | If [signal B observed] | Then [action Y] | Within [timeframe] | ### Monitoring Plan - [ ] Track [leading indicator 1] monthly - [ ] Review [metric 2] quarterly - [ ] Reassess scenarios annually ``` --- ## Part 9: Strategic Roadmapping **Purpose**: Translate strategy into actionable timeline **Time Horizons**: - **Horizon 1** (0-12 months): Optimize core business - **Horizon 2** (1-3 years): Build emerging opportunities - **Horizon 3** (3-5 years): Create future options **Roadmap Structure**: ```markdown ## Strategic Roadmap: [Company Name] **Planning Period**: [Year 1 - Year 3] ### Horizon 1: Optimize Core (Next 12 Months) **Objective**: Strengthen foundation and generate cash **Q1 2024**: - Launch [Product Enhancement] - Expand sales team from 5 to 10 reps - Implement CRM system - Target: $2M revenue, 20% growth **Q2 2024**: - Enter [Adjacent Market] - Achieve profitability - Launch customer success program - Target: $2.5M revenue, positive EBITDA **Q3 2024**: - Release [Version 2.0] - Open second office - Hire VP of Marketing - Target: $3M revenue, 15% margin **Q4 2024**: - Strategic partnership with [Partner] - Year-end: $11M total revenue, Series A fundraise --- ### Horizon 2: Emerging Opportunities (Years 2-3) **Objective**: Build next-generation offerings **Year 2 (2025)**: - Develop [New Product Line] - Expand internationally (UK, Germany) - Acquire complementary startup - Target: $20M revenue, 50% from new products **Year 3 (2026)**: - Launch [Platform Version] - Establish marketplace/ecosystem - Strategic partnership with enterprise player - Target: $35M revenue, market leader in niche --- ### Horizon 3: Future Options (Years 4-5) **Objective**: Position for transformational growth **Year 4-5 (2027-2028)**: - Explore [Adjacent Industry] - R&D investment in [Emerging Technology] - Potential IPO or strategic exit - Target: $60M+ revenue, category leader --- ### Key Milestones | Date | Milestone | Owner | Status | |------|-----------|-------|--------| | Q1 2024 | Product launch | CPO | ⏳ | | Q2 2024 | Profitability | CFO | ⏳ | | Q4 2024 | Series A close | CEO | ⏳ | | Q2 2025 | International launch | CMO | ⏳ | | Q4 2025 | Acquisition close | CEO | ⏳ | | 2026 | Platform launch | CPO | ⏳ | | 2028 | Liquidity event | Board | ⏳ | --- ### Resource Allocation | Horizon | % of Resources | Focus | |---------|---------------|-------| | H1 (Core) | 70% | Maximize existing business | | H2 (Emerging) | 20% | Build future growth engines | | H3 (Future) | 10% | Create options, experiment | --- ### Strategic Themes (Across all horizons) 1. **Customer Obsession**: NPS >70 by 2025 2. **Product Excellence**: Release velocity 2x by 2024 3. **Operational Excellence**: 85%+ gross margin by 2026 4. **Talent & Culture**: Top 10 best places to work by 2027 --- ### Dependencies & Risks | Dependency | Risk if Delayed | Mitigation | |------------|----------------|------------| | Series A funding | Delayed expansion | Bootstrap Q1-2, smaller raise | | Key hire (VP Eng) | Product delays | Engage recruiters now, retention bonus | | Partnership deal | Market access limited | Direct sales backup plan | ``` --- ## Part 10: Change Management **Purpose**: Execute strategy through organizational transformation ### Kotter's 8-Step Change Process 1. **Create Urgency** - Share market data showing need - Highlight competitor threats - Demonstrate burning platform 2. **Build Guiding Coalition** - Assemble leadership team - Include diverse perspectives - Ensure authority and influence 3. **Form Strategic Vision** - Clear picture of future - Sensible strategy to achieve it - Easy to communicate 4. **Enlist Volunteer Army** - Communicate vision broadly - Inspire and engage employees - Create champions throughout org 5. **Enable Action by Removing Barriers** - Remove obstacles - Change systems and structures - Empower broad-based action 6. **Generate Short-Term Wins** - Plan for visible wins - Create early successes - Recognize and reward progress 7. **Sustain Acceleration** - Use credibility to change systems - Promote and develop change leaders - Reinvigorate with new projects 8. **Institute Change** - Articulate connections between behaviors and success - Develop means to ensure leadership development - Embed in culture ### Change Communication Plan **What to Communicate**: - Why we're changing (burning platform) - Where we're going (vision) - How we'll get there (strategy) - What's in it for me (individual impact) - What happens next (timeline) **Communication Vehicles**: - Town halls (for inspiration) - Team meetings (for discussion) - 1-on-1s (for individual concerns) - Email updates (for consistency) - Slack/Teams (for questions) - Dashboard (for progress) **Frequency**: - Major milestones: Town hall - Weekly: Email update - Monthly: Team meetings - Quarterly: Strategy review --- ## Best Practices Checklist ### Strategy Development - [ ] Based on deep market and competitive analysis - [ ] Aligned with company capabilities and resources - [ ] Clear choices made (what NOT to do) - [ ] Stakeholder buy-in achieved - [ ] Risk factors identified and mitigated - [ ] Success metrics defined - [ ] Realistic timeline with milestones ### Vision & Mission - [ ] Vision is inspirational and future-oriented - [ ] Mission is clear and action-oriented - [ ] Values are authentic and practiced - [ ] Communicable and memorable - [ ] Aligned throughout organization ### Strategic Planning - [ ] Multiple frameworks used (not just one) - [ ] Data-driven with qualitative judgment - [ ] Includes financial modeling - [ ] Scenario planning for uncertainty - [ ] Resource requirements identified - [ ] Implementation roadmap created - [ ] Governance and review process established ### Execution - [ ] OKRs/KPIs track progress - [ ] Regular review cadence (monthly/quarterly) - [ ] Transparent dashboards - [ ] Accountability assigned - [ ] Course corrections made quickly - [ ] Wins celebrated and communicated --- **Version**: 1.0 **Last Updated**: January 2025 **Use Cases**: Corporate strategy, business planning, competitive analysis, growth strategy, M&A evaluation